At BYLTup, we understand the importance of providing quality service and long-lasting roofing materials to our customers in Long Beach and the surrounding communities of Los Angeles and Orange County. We also know that a roof is much more than the top shingle or tile. It is a system of components, that when properly installed together protects what matters most… your home and business. Unfortunately in the solar roofing industry, the words of true service and warranty are often overused or misrepresented to customers and we see it time and time again, when a customer believes they are paying for a product or service that they ultimately do not receive from a contractor.
A regular customer experience in the roofing industry goes something like this… A customer doesn’t receive a complete roofing system, corners are cut to lower the cost of the job, they don’t receive a warranty with any value (if they even receive a legitimate contract at all), and they engage with a contractor that is robbing Peter to pay Paul and may not even be around in 6 months if and when a warranty issue arrises. At the end of the day, they are left to fend for themselves with different, unknown manufacturing partners and a nonresponsive contractor when a crisis hits. Though organizations like the Contractor Sate License Board and the BBB are around to try and help prevent these costly mistakes, but we unfortunately see this scenario play out each and every day.
BYLTup never wants to be the above referenced contractor and looks to provide a different level of customer experience. These are just a few of the reasons why we are proud to be a GAF Master Elite contractor—the highest level of certification available from North America’s largest roofing manufacturer. As a GAF Master Elite contractor, we have access to enhanced warranties that can give our customers peace-of-mind when it comes to their roofs, both traditional and solar roofs. We believe strongly in the value that this partnership brings our customers and we strive every day to provide the best possible GAF roofing systems possible in Long Beach and the surrounding communities in Los Angeles and Orange County.
Being a GAF Master Elite contractor provides our team with exclusive training and knowledge of the latest roofing materials, allowing us to stay ahead of the curve as the industry and local code changes occur. This certification as also allowed us to be a solar certified contractor through GAF, while being able to offer the state-of-the-art Timberline Solar roofing shingle system. As a result, our customers can rest assured they are receiving top-notch service and the most innovative solar roofing solutions each and every time they contact us. A few examples of some of those supportive technologies are the workflow management program Leap (formerly JobProgress) we use internally that was introduced to us by GAF, or CompanyCam, the job-site communication and data app we use which integrates directly into many of GAF’s backend technology solutions. Both of these technology platforms, amongst others, came to us through the GAF contractor services program and are utilized each and every day by our team to support our customers before, during and long after their solar roofs are installed. This helps ensure that each and every BYLTup customer receives the best experience possible.
The enhanced warranties provided through our GAF Master Elite certification are a major benefit for our customers. Not only do these warranties cover manufacturer defects in material components for up to 50 years, but they also offer extended protection against leaks and wind damage, by backing BYLTup’s labor and workmanship for up to 25 years! This means that our customers can have peace-of-mind knowing their roof is covered for many years to come, even if something happened to our company and we, God-forbid, went out of business. We encourage you to think of any other component of your home that has this same level of warranty protection for material, labor and workmanship.
Customers should not take this element of service and support lightly, or be discouraged of its value by another contractor who cannot offer it. We’ve seen the warranty in action and been called in by GAF to service and support other contractors work who had unfortunately had an early exit from the industry. There is no greater feeling of despair as a property owner, when you’re dealing with an emergency leak situation and cannot get your previous contractor to react and respond in a timely manner.
At BYLTup, we are proud to be a GAF Master Elite contractor and believe the benefits of this partnership all build upon each other to create a unique customer experience. The combined aspects of the partnership are invaluable when an unfortunate loss or defect occurs and let’s be honest, though we strive for perfection this is manufacturing and construction and there are countless areas in which a roofing and solar project can go wrong. Be it through ongoing installation and service training, innovative advancements in roofing system materials, and unwavering warranty support, we believe firmly in the partnership BYLTup has with GAF through the Master Elite Roofing Contractor Certification program.
If you’re in Long Beach, or surrounding areas of Los Angeles and Orange County and looking for a solar roofing contractor, look no further than BYLTup. Our team will walk you through the entire reroofing process and help you seamlessly evaluate solar energy production for your home or business, while ensuring you the added piece of mind of having a complete GAF roofing system and enhanced warranty for long-term protection. Give us a call or shoot us an email, we’d love to engage with you and discuss these additional little known benefits of being a GAF Master Elite Contractor and installing Golden Pledge enhanced warranties…
- Reduced liability as a contractor.
- Complete and thorough GAF roofing systems training for our installers, ensures a better quality roofing installation..
- Access to skilled entry-level roofing technicians through GAF's Roofing Academy.
- Ongoing technical service and support.
- Long lasting performance that eliminates callbacks and upset customers.
- Access to the most advanced systems and technology platforms our industry provides through GAF’s contractor services platform.
- Insight into changing laws, codes and regulations within our industry.
- Alignment with the roofing industries leading trade organizations such as NRCA.
- Networking, camaraderie and real-life insights from some of the leading roofing contractors in North America.
